Twickets lets you hold 10 alerts, one date each, and turns them off for the gigs people want most. Here is how the system works, in Twickets' own words.
Twickets alerts cover one event date each, you can hold 10 at a time, and for an event in "extremely high demand" Twickets may switch them off altogether. That comes from Twickets' own help centre. It is also why so many fans go to set an alert for a sold-out gig and find the button missing. Everything here comes from Twickets' own pages, read on 11 September 2026, apart from the last section, which is about our monitor.
You go to the event page, click "Set up an alert", confirm the details and save. Twickets' help article on alerts says you then get email and push notifications through the app whenever tickets are listed. The same article sets the limit:
You can set up to 10 alerts at a time, but they must be for specific event dates. It's not possible to create alerts for a range of dates.
The system changed on 6 January 2025. Twickets' note on the change says an alert now covers "a specific event happening at a specific location on a specified date", and that you are "not able to edit your alerts, only delete them". If an artist plays several nights and you would take any of them, each night uses one of your 10. Get one wrong and you delete it and start again.
Twickets gives the main reason in its own help article on the question:
If an event we have listed on our website is in extremely high demand, we may need to disable alerts. However, as we get closer to the event and more tickets become available, we will usually switch alerts back on.
The other two reasons are more mundane. The event may not be listed yet, in which case Twickets asks you to get in touch so it can create it. Or you already have 10 alerts and need to delete one. While alerts are off, Twickets' advice is "we recommend regularly checking the event page", and it posts availability updates on its social media. So the fans chasing the most wanted gigs are the ones left checking by hand.
| Question | Twickets' answer |
|---|---|
| How many alerts can I have? | Up to 10 at a time |
| Can one alert cover several dates? | No, each alert is for a specific event date |
| How am I told? | Email, and push notifications if you have the app |
| What about very popular events? | Alerts may be disabled, and are usually switched back on nearer the date |
| Can I change an alert? | No, only delete it and set up a new one |
| The event is not on Twickets yet | Get in touch and Twickets will create it |
Twickets' how it works page says "tickets are usually snapped up fast" and gives one figure: "Over 75% of all tickets sold are purchased within 48 hours of being listed!" That covers everything sold on the site, quiet events included. It says little about a sold-out arena show, and Twickets publishes no figure for those. What it does say is that high-demand events are the ones where it may turn alerts off.
Less than on most resale sites, and it matters for any price limit you set. Twickets' ticketing policy for sellers allows the face value of the ticket or less. On top of that a seller can add "the booking fees actually incurred by you when you originally purchased the ticket(s), up to a maximum of 20% of the face value ticket price", except where Twickets knows the original fee was higher. The real cost of delivery can be added too, and nothing else.
The buyer then pays a Twickets booking fee of 10 to 15% of the listed price, depending on the event. When a seller is open to offers you can offer up to 70% off the listed price, but the fee stays based on the listed price. Say a ticket had a £60 face value and the seller paid a £6 booking fee. The most they can list it for is £66, and your fee at 10 to 15% of that is £6.60 to £9.90. Twickets face value rules cap the ticket, so the fee is the part of your total that changes from event to event.
Watch the listings rather than rely on Twickets alerts. The StockWatch Twickets monitor reads Twickets' live listings and alerts you to each new listing that matches your settings. There is no cap of 10, and one monitor can follow an artist across every date. It also keeps running when Twickets switches its own alerts off for an event.
Paste the event link, or use keywords
An event link watches one date. Leave it empty and add the artist's name as a keyword to follow every date they play.
Set a maximum price per ticket
The limit includes the Twickets booking fee, so work it out on the total you are willing to pay.
Set the number of tickets you need
If you need two, set a minimum of two, so a single seat does not wake you at 3am.
Narrow it by region or ticket type
Region if travel is the real limit, and ticket type words such as standing or VIP if only one area will do.
Choose where the alert goes
Discord, email or Telegram. The alert links straight to that listing's buy page, and you reserve and pay on Twickets yourself.
The Twickets monitor is on Standard, £4 a month, with 15-second checks and up to 50 monitors. The settings are explained on the Twickets help page. If your alerts have arrived after the tickets went, why restock alerts arrive too late explains where the minutes go. Our guide to restock alerts in the UK compares the other ways of hearing about stock in time.
Usually one of three things: the event is in extremely high demand and Twickets has disabled alerts for it, you already have 10 alerts, or the alert is for a different date from the one being listed. Alerts cannot be edited, so delete it and set up a new one for the right date.
Up to 10 at a time, and each must be for a specific event date. Twickets does not allow an alert for a range of dates.
Only by setting one alert per date, which uses up your 10 quickly. A keyword monitor on the artist's name follows every date in one go.
Yes. Buyers pay a booking fee of 10 to 15% of the listed ticket price, depending on the event. It is based on the listed price even if your offer is accepted at less.
No. A seller can charge face value or less, plus the booking fee they originally paid up to 20% of face value, plus the actual delivery cost. Nothing else can be added.
Watch Twickets for a sold-out gig The Twickets monitor is on Standard at £4 a month, with 15-second checks.