Price Drop After Purchase: Which UK Shops Refund It?

If the price drops after you buy, some UK shops refund the difference, but only for 7 days and only if you claim. Here is what each one says.

If there is a price drop after purchase, some UK shops will refund the difference, but you have 7 days and you have to claim it yourself. John Lewis refunds you if it cuts its own price within 7 days of your order, and matches 25 competitors over the same window. Currys refunds the difference for 7 days after you buy if you find the same item cheaper at another UK retailer. Argos says it does not price match at all. None of their pages says the shop will tell you when the price moves, so the claim depends on you noticing in time.

  • John Lewis matches its own price drops "up to 7 days after your purchase", counted from the order, not the delivery.
  • Currys will "price match 7 days after your purchase" against other UK retailers, as long as both have it in stock.
  • Argos's help page says: "We don't price match at Argos for both online and in store items."
  • Zatu gives a discount code for the difference on pre-orders marked with its Pre-Order Price-Drop Guarantee.
  • Member prices and marketplace sellers are excluded at both John Lewis and Currys, and John Lewis also excludes clearance and flash sales.

Which UK shops refund the difference if the price drops?

These are the shops' own rules, read on 22 September 2026. They change, so check the shop's page before you claim.

What UK shops do after a price drop, read 22 September 2026
ShopIts own price dropCheaper somewhere elseTime limit
John LewisRefunds the differenceMatches 25 named competitors7 days from placing the order
CurrysNot stated on its price promise pageRefunds the difference against any other UK retailer7 days after purchase
ArgosNo, apart from badged Black Friday productsNo price matchingBlack Friday 2025 badge: until midnight on 25 December
ZatuDiscount code, on pre-orders marked with the guaranteeNot coveredUntil the product goes on general sale

Does John Lewis refund you if it drops the price?

Yes, within 7 days. John Lewis's price promise says it will "match our own prices if we've since dropped it ourselves up to 7 days after your purchase", and the 7 days run from "placing the order, not the delivery/collection". So a sofa ordered on a Monday and delivered three weeks later is out of time by the following Monday. The same promise covers 25 main competitors, among them Argos, Boots, Currys, ASOS, Marks & Spencer and Amazon UK, which it matches on electricals only.

It applies to purchases in John Lewis shops, on the website and in the app. To claim you fill in the online form, give evidence John Lewis can check and keep the original receipt. John Lewis says refunds usually arrive within 48 hours, and your bank can take up to 5 more days. Plenty is excluded: clearance, multi-buys, member-only prices, flash sales, voucher code discounts, exclusive and trade prices, refurbished products, financial services and marketplace sellers.

Does Currys refund the difference after you buy?

Yes, if another UK retailer is cheaper. Currys' price promise page says "We'll even price match 7 days after your purchase! If you see the same item cheaper elsewhere, we'll refund you the difference." Both Currys and the other shop must have the product "in stock and ready for delivery". Staff, student and blue light codes are excluded, and so are membership and loyalty prices, marketplace sellers and obvious pricing errors. The page talks about prices elsewhere and says nothing about Currys cutting its own price, so do not count on a refund for that. You claim through Webchat, in a store, or by phone.

Does Argos price match or refund a price drop?

No. Argos's help page is short: "We don't price match at Argos for both online and in store items." The one exception is its Black Friday Price Guarantee. In 2025, Argos Black Friday ran from 31 October to 2 December, and a product with a Price Guarantee badge came with a promise that the price "won't go lower before midnight on 25th December". If it did, Argos sent an e-gift card for the difference, valid for three months, to the email address given at checkout. That is according to its Black Friday FAQ, which still showed the 2025 dates on 22 September 2026.

What if the price drops on something you pre-ordered?

Zatu does, on some items. Zatu's Pre-Order Price-Drop Guarantee says that if the price drops between your order and the release date, "you may request a discount code worth the difference". It only applies to items showing the guarantee message on the product page, it ends once the product is on general sale, and the code is issued when your pre-order ships. It is a code, not cash back. Our guide to when UK shops open Pokemon pre-orders covers how other shops take payment on pre-orders.

How do you claim a price drop refund in time?

  1. Keep the order confirmation

    John Lewis wants the original receipt, and the clock starts on the order date.

  2. Watch the product page for 7 days

    A price alert on the page you bought from tells you the day the price falls.

  3. Check it is not excluded

    Clearance and flash sales do not count at John Lewis, and member prices and marketplace sellers do not count at either John Lewis or Currys.

  4. Claim before the 7 days are up

    John Lewis uses an online form. Currys takes claims by Webchat, in store or by phone.

Can you get an alert when the price drops after you buy?

Yes. The window is only 7 days, so it pays to be told the day it happens. Paste the product page you bought from into a universal monitor and StockWatch sends a price drop alert when the price on that page falls. It is on every plan, including Free. Set it up the day you order, and delete it once the window has closed. To catch a lower price before you buy instead, see our guide to price drop alerts for any UK shop, and for November, whether Black Friday deals are real.

Common questions

Can I get a refund if the price drops after I buy?

At some UK shops, if you claim within 7 days. John Lewis refunds you if it drops its own price within 7 days of your order. Currys refunds the difference for 7 days if another UK retailer is cheaper. Argos does not price match.

Does the John Lewis 7 days start from delivery?

No. John Lewis says the 7 days are counted from placing the order, not from delivery or collection.

Does Currys match its own price drops?

Its price promise page does not say so. It says Currys will refund the difference for 7 days after purchase if you see the same item cheaper elsewhere, with both retailers holding stock.

Does Argos refund the difference if the price drops?

Not normally. Argos's help page says it does not price match online or in store. Its Black Friday Price Guarantee is the exception: in 2025, badged products got an e-gift card for the difference if the price fell before midnight on 25 December.

Are sale and clearance prices included?

Not at John Lewis, which excludes clearance, flash sales, multi-buys, member prices and voucher code discounts from its price promise.

Watch the price on what you bought Five monitors free, checked every 60 seconds. Alerts to email, Discord or Telegram.